Privacy Policy
City Signworks Inc (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://citysignworks.com/
, including when you subscribe to receive SMS and email communications through our A2P messaging process.
1. Information We Collect
We may collect:
✅ Personal Information: Name, email address, phone number, company, and other details you provide through forms.
✅ SMS/Email Consent Data: Timestamp, IP address, and opt-in record when you check the subscription box for receiving promotional communications.
✅ Automatically Collected Data: IP address, browser/device information, and cookies.
✅ Communication Records: Emails, SMS, or support inquiries.
2. How We Use Your Information
We use your information to:
✅ Respond to inquiries submitted via our Contact Us form.
✅ Provide services and support.
✅ Send transactional messages (e.g., confirmations, service updates).
✅ Send marketing/promotional SMS or emails only if you have explicitly opted in.
✅ Comply with legal, regulatory, and carrier A2P messaging requirements.
3. SMS and Email Consent (A2P Messaging)
✅ By checking the opt-in box on our website, you consent to receive marketing messages (email or SMS) from City Signworks Inc.
✅ Message frequency varies.
✅ Standard message and data rates may apply.
✅ You may opt out at any time by clicking “Unsubscribe” in emails or replying STOP to SMS messages.
✅ For assistance, reply HELP to any SMS message or contact us directly.
✅ Opt-out requests are honored promptly.
4. Sharing Your Information
We do not sell or rent your data.
We may share it only with:
✅ Service providers who assist with SMS/email delivery and business operations.
✅ Legal authorities when required by law.
✅ Business transfers in case of a merger or acquisition.
Mobile Information Protection:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except with messaging providers and vendors necessary to deliver SMS services.
5. Data Retention
We retain your data only as long as necessary for business, compliance, or legal obligations, including maintaining SMS consent records as required by A2P carrier regulations.
6. Your Rights
You have the right to:
✅ Request access to the data we hold about you.
✅ Update, correct, or request deletion of your information.
✅ Withdraw consent for SMS/email marketing at any time.
7. Security
We use industry-standard security measures to protect your personal information.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18.
9. Contact Us
For questions about this Privacy Policy, contact us at:
📞 +1 614 802 6474